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FREQUENTLY ASKED QUESTIONS

HAVE QUESTIONS? CHECK OUT SOME OF THE COMMONLY ASKED QUESTIONS BELOW

FREQUENTLY ASKED QUESTIONS

• WHERE ARE WE LOCATED?

We are located on the stunning South Coast of Australia. We live in Wollongong where we have been lucky enough to build our dream home for our family.

• WHEN SHOULD WE LOOK TO BOOK?

Straight away. I’ve had to turn away a crazy amount of weddings due to being booked already. If you’ve had your heart set on booking the earlier the better to avoid missing out.

• WHAT PRICES DO YOUR PACKAGES START FROM?

Our packages start from $3,900 (this price can vary depending on travel and accommodation + additional videographers and if there are any special requests or traditions which require extra attention). We then have many add on options you can include to truly be able to personalise your day.
Travel costs are FREE, if your wedding is within 1 - 1.5 hour distance from Wollongong.

• WHAT DO WE RECEIVE?

You receive an online gallery through VidFlow. VidFlow is a place where you can watch, download and share your films in a very personalised way. You can download this as an app to your phone for easy access! No waiting on USB's!

• HOW LONG DOES IT TAKE TO RECEIVE OUR VIDEO'S?

You can receive your film anywhere up to 12 weeks from when we film your wedding. However we do our best to get this to you a lot earlier :)

• WHO DO YOU RECOMMEND AS A PHOTOGRAPHER?

Being we have been in the wedding industry for over 10 years, we have great relationships with some fantastic photographers which we highly recommend. Send us an email and we can shoot you through some names.

• CAN WE HAVE A COPY OF THE RAW FOOTAGE?

We pride ourselves on putting out the best possible work and this includes sending out quality edited video's only. So unfortunately this is not something we provide.

• WILL YOU TRAVEL TO FILM MY WEDDING?

Yes, yes & yes. We love to travel and have been very lucky to be able to video destination weddings both interstate and overseas. Usually if your wedding is within an hours travel there is no costs involved, however anything outside an hours distance incurs a travel fee which can include travel time, flights and accommodation.

• DOES MITCH HICKMAN FILMS HAVE BACK UP EQUIPMENT?

Yep, we sure do. I have multiple camera’s, lenses and memory cards. We also have multiple back ups of the footage from your special day located on separate hard drives.

• DOES MITCH HICKMAN FILMS HAVE INSURANCE?

Yes, $20 million in public liability.

OUR LOVE FOR FILM

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